On December 5-6, 2018, the Microfinance Council of the Philippines, Inc. (MCPI), in partnership with the Advancement of Microenterprise Development NGOs, Inc. (AMED), conducted an Introductory Training on Client Protection at the Orchid Garden Suites, Manila.
The two-day training was attended by 38 participants representing 18 MFIs. The training introduced the seven client protection principles – Appropriate Product Design and Delivery, Prevention of Over-indebtedness, Transparency, Responsible Pricing, Fair and Respectful Treatment of Clients, Privacy of Client Data, and Mechanisms for Complaint Resolution – to financial service providers that are new to client protection and helped further fortify their respective organizations’ client protection practices. The training is part of MCPI’s Responsible Microfinance Workshop Series and is supported by Appui au Développement Autonome (ADA), a Luxembourg-based NGO.
On December 6, 2018, MCPI also held an Orientation on the Template Articles of Incorporation and By-Laws, and Manual on Good Governance for Microfinance NGOs. The orientation was hosted by ASA Philippines Foundation and was held at the office of ASA Philippines in Ortigas Center, Pasig City. The activity was attended by 79 participants from 26 MF NGOs. During the orientation, Atty. Rachel Gumtang-Remalante of the Securities and Exchange Commission familiarized participants with the template Articles of Incorporation and By-Laws that are compliant with governance standards of the Microfinance NGO Regulatory Council (MNRC). Atty. Remalante also presented the important sections of the template Manual on Good Governance and its importance in the corporate governance of MF NGOs. A representative from the Bureau of Internal Revenue (BIR) also discussed the policies, guidelines, and procedures in the issuance of Tax Identification Number (TIN) to clients of MFIs. The one-day orientation was conducted in preparation for compliance with the accreditation requirements of MF NGOs in 2019