2021 Annual Conference Materials & Presentations

Day 1, 18 August 2021


Plenary Session 1: Emerging from the COVID-19 Crisis through Digitalization

Future Proofing Financial Services


Digital Transformation Journey of Financial Service Providers

  • Ms. Tanya Hotchkiss
    Executive Vice President, Cantilan Bank
  • Mr. Paulo Honrado
    President, Rural Bank of Guinobatan, Inc.
  • Ms. Sylvia Paraguya
    Chief Executive Officer, National Confederation of Cooperatives

Human Resource Management During the Pandemic

Achieving Safe and Healthy Business Growth for Women: Protecting Women and Children with Financial Services (Organized and Sponsored by Grameen Foundation)

Day 2, 19 August 2021


Plenary Session 2: Philippines Economic Outlook for 2021

Plenary Session 3: Emerging from the Crisis – Client Stories

  • Ms. Josephine de Lara
    Client of RAFI Micro-finance, Inc. and 2020 CMA COVID-19 Response Awardee
  • Mr. Keith Varias
    Client of Inter-Asia Development Bank and 2017 CMA Youth Microentrepreneur of the Year

 Using Innovative and Sustainable Financial and Global Solutions to Solve the Global Water Crisis

  • Ms. Gay Santos
    Regional Director for Southeast Asia, Water.org



Understanding the Digital Economy: Challenges and Opportunities

  • Ms. Kelly Hattel
    Financial Sector Specialist, Public Management, Financial Sector, & Trade Division, Southeast Asia Department, Asian Development Bank
  • Director Emmy Lou V. Delfin
    ICT Industry Development Bureau, Department of Information and Communications Technology

MFI Operations in the Midst of the Pandemic

  • Mr. Jimmy Ramos
    VP for Operations, Ahon Sa Hirap, Inc. (A Microfinance NGO)
  • Mr. Dexter Flores
    Assistant General Manager, Kabuhayan sa Ganap na Kasarinlan Credit and Savings Cooperative (K-Coop)
  • Ms. Hazel Bayaca
    Deputy Executive Director for Transformational Development & Training, Kabalikat para sa Maunlad na Buhay, Inc. (KMBI)
  • Mr. Gilbert Maramba
    Director for Operations, Negros Women for Tomorrow Foundation, Inc. (A Microfinance NGO)

Emerging from the Crisis: Microinsurance in the New Economy