DAY 1 (April 7, 2026)
Keynote Message
- Jaime Aristotle Alip
Founder and Chairman Emeritus, CARD MRI
Plenary Session 1 – What Works on the Ground: Client Voices on Microfinance
- Charisma Baun
K-Coop Member - Bebiana Romero
KMBI Client - Johna Flores Rasimo
NWTF Client
Plenary Session 2 – To Do or Not To Do: Center Meetings
For traditional center meetings:
- Dexter Flores
General Manager, Kabuhayan sa Ganap na Kasarinlan Credit and Savings Cooperative - Gilbert Maramba
Director for Operations, Negros Women for Tomorrow Foundation, Inc. - Agnes Bayna
Operations Officer, SEDP-Simbag sa Pag-asenso, Inc.
For modified center meetings:
- Taib Abduraji
Senior Vice President, Operations Mindanao I, ASA Philippines Foundation - Jonar Dorado
Chief Operating Officer, RAFI Micro-Finance, Inc.
Breakout Session 1 – Center Meetings: From Debate to Practice
Breakout Session 2 – Challenges Faced by Field Staff
2A. Achieving Productivity Targets
- Cynthia Casido
Senior Vice President, Operations Luzon II, ASA Philippines Foundation - Gilacio Nasayao, Jr.
Regional Manager, Ahon Sa Hirap, Inc.
2B. Dealing with Client Behavior
- Miko Montes
Program Officer, Valenzuela Branch, Kabalikat para sa Maunlad na Buhay, Inc. - Alice Cordero
Executive Director, Tulay Sa Pag-unlad, Inc.
DAY 2 (April 8, 2026)
Plenary Session 3 – Addressing Mental Health and Resilience of Field Staff
- Divina Gracia Santos
VP for Shared Services/Operation, ASKI Management Group - Joven Robes
Senior Deputy Director for HR, CARD MRI - Ritzie Mar Apaitan
Chief Operating Officer, Taytay Sa Kauswagan, Inc. - Janne Andre Diego, RPsy, RPm
Clinical Psychologist
Breakout Session 3 – Portfolios and Clients
3A. Portfolio Management
- Sharon Galeno
Vice President, Operations Visayas II, ASA Philippines Foundation - Bennonie Dongallo
Regional Director, RAFI Micro-Finance, Inc. - Sarah Miralles
Operations Officer, SEDP-Simbag sa Pag-asenso, Inc.
3B. Client Targeting Strategies in Microfinance
- Angel Dorado
Business Development Department Head, Ahon Sa Hirap, Inc. - Leodel Bolanos
Operations Head, JMH Microfinance, Inc. - Maide Pido
Product Development Supervisor, Negros Women for Tomorrow Foundation, Inc.
Breakout Session 4 – Internal and External Risks
4A. Addressing Fraud
- Cherry Boncajes
Executive Vice-President, CARD SME Bank - Junrey Bugsocan
Regional Director, RAFI Micro-Finance, Inc.
4A. Disaster Risk Management
- Joel Respicio
Senior Area Manager, Alalay Sa Kaunlaran Microfinance Social Development, Inc. - Angeline Bataller
Operations Manager, Kasagana-ka Credit and Savings Cooperative